Frequently Asked Questions
Yes, our products are handcrafted in gold ranging from 18 – 22 ct as per our customer's preference.
Currently, you can book your orders via Whatsapp, or through video calls once you have seen the product. This helps you in making a clear choice before making the purchase.
Once you book your order, we take 100% payment in advance via netbanking or digital wallets that work best for you.
We ship pan-India via our trusted courier partners who are specialists with fine jewellery and precious products.
No. We don't accept returns once the order is delivered. We will be happy to replace your product.
We recommend taking a video of unboxing to help us. We pack our products with utmost care and ship with specialists who manage fine jewellery on a consistent basis — hence we promise safe delivery. But we will be happy to address and discsuss a genuine grievance.