Question 1

Is this pure gold?

Accepted Answer

Yes, our products are handcrafted in gold ranging from 18 – 22 ct as per our customer's preference.

Question 2

Can I buy your products online?

Accepted Answer

Currently, you can book your orders via Whatsapp, or through video calls once you have seen the product. This helps you in making a clear choice before making the purchase.

Question 3

How do I pay?

Accepted Answer

Once you book your order, we take 100% payment in advance via netbanking or digital wallets that work best for you.

Question 4

What is the shipping method?

Accepted Answer

We ship pan-India via our trusted courier partners who are specialists with fine jewellery and precious products.

Question 5

Can I return my order?

Accepted Answer

No. We don't accept returns once the order is delivered. We will be happy to replace your product.

Question 6

What if the goods are damaged in transit?

Accepted Answer

We recommend taking a video of unboxing to help us. We pack our products with utmost care and ship with specialists who manage fine jewellery on a consistent basis — hence we promise safe delivery. But we will be happy to address and discsuss a genuine grievance.

Frequently Asked Questions

Is this pure gold?

Can I buy your products online?

How do I pay?

What is the shipping method?

Can I return my order?

What if the goods are damaged in transit?